If you’ve received a load tender, rate confirmation, or payment request that claims to be from Freightzy and something about it feels off, you’re in the right place. Fraudsters impersonate legitimate brokers, including us, because a convincing tender is the cheapest way to steal freight. This page tells you exactly what a real Freightzy tender looks like, how to check any load number, and what to do if something doesn’t match.
Any load tendered by Freightzy can be confirmed directly with us. Enter your load number here: Verify Load.
If the load number doesn’t come back, or anything you see there differs from the paperwork you received, stop and call us on the number listed on this site - not a number supplied in the tender. That single step defeats most impersonation attempts.
Three characteristics identify a real Freightzy tender. If any one of them is missing, treat the document as unverified until you’ve confirmed it with us directly.
Freightzy does not use alternative domain extensions. We do not send tenders, rate confirmations, or payment instructions from .org, .co, .biz, or any similar variation of our name. Impersonation almost always depends on a domain that looks close enough to pass a quick glance - a swapped extension, an inserted or missing letter, a hyphen that shouldn’t be there. Read the sending address character by character rather than trusting the display name, which is trivial to fake.
All loads tendered by Freightzy are generated by our system and sent to an email address registered with us. They are not typed by hand and sent from a personal or free email account. A tender that arrives from a generic email provider, or to an address you never registered with us, did not come from Freightzy.
Accepting a genuine Freightzy tender prompts you for an e-signature, which opens in a new browser window. If a document asks you to sign and return a PDF by email instead, or skips signature entirely and moves straight to dispatch instructions, that is a meaningful difference from our process and worth a phone call before you do anything else.
Alongside the three checks above, these are the signals that most often accompany a fraudulent tender:
- A domain that is nearly right; extra letters, a different extension, or a hyphenated version of our name.
- A free or generic email account, or a reply-to address that differs from the sender.
- Phone numbers that don’t appear anywhere on our website or in our authority record.
- Any request to change where payment is sent, particularly if it arrives by email mid-relationship.
- Pressure to accept quickly, skip the verification portal, or communicate outside normal channels.
- Rates noticeably above market for the lane, offered without the usual back-and-forth.
One of these alone might be explainable. Two together is a reason to stop.
If a load number doesn’t verify or the tender doesn’t match the characteristics above:
- Don’t haul it, and don’t dispatch a driver against it.
- Don’t send your MC certificate, insurance documents, W-9, or banking details in reply - those documents are frequently the actual target.
- Contact us on a number from this website and give us the load number and sending address. We can confirm within minutes whether it came from us.
- Keep the email, including full headers. If it turns out to be fraudulent, that record is what allows it to be reported and blocked.
- Report it. Fraudulent broker impersonation can be reported to the FMCSA, and to any load board or platform where the contact originated.
You will never cause a problem by calling to check. We would far rather answer a call about a tender that turns out to be genuine than deal with the alternative.
Verification runs both ways, and it’s fair for you to know what we look at. Before a load is confirmed, we validate carrier identity - confirming the party accepting the shipment is who they claim to be - along with credentials and current authority status. MC numbers and operating authority are checked against live data rather than a stored record from onboarding.
Verification doesn’t stop at documentation. We also assess behavioural signals: booking patterns, operational changes, and inconsistencies that can indicate elevated risk. And it doesn’t stop at booking either, monitoring continues while the load is in transit, so a change in status is caught during the shipment rather than after a delivery fails.
For legitimate carriers this is almost invisible, and that’s deliberate: the checks are designed to catch cloned and fraudulent identities without adding friction for the operators we actually want to work with. If you’re looking to run freight with us regularly, start with our carrier onboarding.
Because we’ve been impersonated. Parties using lookalike domains have sent tenders in our name, and the most effective defence available to us is making the real thing easy to recognise - publicly, in plain language, where any carrier can find it before they haul rather than after.
If you’re on the other side of this problem, a shipper trying to keep freight away from fraudulent carriers, our freight fraud prevention guide covers the shipper’s side of the same transaction.
All loads can be verified by visiting the link below and entering your load number:
Verify Load with Freightzy.
Check three things: the sending domain (we don’t use alternative extensions), whether the tender is system-generated to an email registered with us, and whether accepting it prompts an e-signature in a new window. Then confirm the load number through the verification link on this page. If all four line up, it’s ours.
No. We don’t send tenders, rate confirmations, or payment instructions from .org, .co, .biz, or any other variation of our name. Any communication from one of those is not from us, regardless of how closely the branding matches.
Treat any emailed request to change payment or remit-to details as fraudulent until you have confirmed it by phone on a number from this website. This is one of the most common impersonation tactics in freight, and it works precisely because it looks routine. We will never mind you calling to check.
Contact us immediately with everything you have; the tender, the load number, the sending address, and any dispatch instructions. Keep the original emails with full headers. Then report it to the FMCSA and to any platform where the contact originated. Acting quickly matters for both recovery and for stopping the same operator hitting someone else.
Identity and authority validated against current data at booking, plus behavioural signals such as booking patterns and operational changes, with monitoring continuing through transit rather than stopping at onboarding. For carriers operating legitimately it should be unobtrusive - the checks exist to catch cloned identities, not to slow down real work.